Job Title: Office and Program Assistant (Part-Time)
Organization: LITA (Love Is the Answer)
Location: San Rafael, CA
Reports To: Executive Director
About LITA:
LITA is a nonprofit organization dedicated to reducing loneliness and social isolation for older adults by building connections through volunteers, programs, and community partnerships.
Position Summary:
The Office and Program Assistant helps ensure smooth day-to-day operations of LITA’s small but busy office while providing essential technology, outreach, and administrative support. This role blends organizational, technical, program, and communication responsibilities to support staff, volunteers, programs while helping maintain an efficient, welcoming and mission-focused environment. This role is ideal for someone who enjoys wearing multiple hats in a small nonprofit environment.
Key Responsibilities:
Office & Administrative Management
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Manage daily office operations, including supplies, equipment, mail, and vendor relationships.
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Answer phones, respond to emails, and greet visitors warmly and professionally.
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Maintain digital and paper files, databases, and records.
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Process invoices, manage expense reports, and record donations.
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Assist with scheduling meetings, preparing materials, and coordinating logistics.
Technology & Database Support
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Provide technical support for office software, equipment, and virtual meetings (Zoom).
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Troubleshoot basic IT issues and coordinate with vendors for complex problems.
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Maintain and update LITA’s database to ensure accurate records.
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Support email and social media campaigns, newsletters, annual appeal mailings, and digital communications.
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Proficient or expert at creating mail merges.
Program Outreach & Event Support
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Help coordinate volunteer outreach and engagement efforts.
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Assist in launching our new Bridging Thru Arts program.
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Check references on Caring Connections volunteers.
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Assist with event planning, including booking venues, catering and vendor coordination.
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Support promotion of events through social media.
Grant & Survey Assistance
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Partner with County representatives to ensure survey links, data, and reports are accurate and accessible.
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Communicate with clients, family members, and caregivers regarding satisfaction with LITA volunteers.
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Administer surveys via mail, email, Google Forms, or phone calls.
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Collect and track data on volunteer hours and program activities on a monthly basis.
Other duties as assigned.
Qualifications:
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Strong organizational and time-management skills, with the ability to manage competing priorities, prioritize and take initiative
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Excellent written, oral and interpersonal communication skills.
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Proficiency with Microsoft 365, Google Workspace, and basic data management and analytics.
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Experience with Salesforce strongly preferred.
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Basic troubleshooting skills for common office tech issues.
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A warm, service-oriented approach and genuine interest in supporting older adults and volunteers.
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Attention to detail and discretion in handling confidential information.
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Ability to work independently and collaboratively in a small team.
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Experience in a nonprofit environment is preferred, but not required.
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Familiarity with the arts and art community in Marin preferred, but not required.
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Bachelor’s degree is preferred, but not required.
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Proficiency in reading, writing, and speaking a second language is preferred but not required.
Physical Requirements:
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Ability to lift 20 lbs (boxes, supplies).
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Ability to sit at a computer for extended periods.
Hours & Compensation:
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Hourly pay: $23–25/hour, based on experience.
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Part-time position with flexible hours between 10 AM and 4:00 PM, Monday-Friday, 18 hours per week.
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This position is primarily based in the LITA office in San Rafael, CA.
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Occasional flexibility to attend events outside regular hours may be requested with advanced notice.
To Apply:
Please send your resume and a brief cover letter explaining your interest in the role to:
Barbara Brown at bbrown@litamarin.org
Applications will be reviewed on a rolling basis, and the position will remain open until filled. Note: The interview may include a brief practical or behavioral component to help assess technology proficiency. Background check is required.
Join us in making meaningful connections that reduce loneliness and improve quality of life for older adults in our community.
LITA is an Equal Opportunity Employer (EOE).
