Women must walk an especially fine line of communication in the business world. Have you ever left a discussion with a colleague thinking, "I wish I had handled that differently?" Whether you shrink or erupt in the face of conflict, it can be extremely challenging to communicate with poise and confidence without emotions derailing the conversation. So if you'd like to improve your diplomacy and tactfulness in diverse situations, then this program is for you. Partifcipants will leave with an improved understanding of how to communicate effectively with a diverse team of people for greater success.