• Applied for a Permit in San Rafael? Take a quick Survey!

    April 23, 2018
    Have you recently applied for a permit in the City of San Rafael?

    Click below to participate in a QUICK anonymous survey (4 minutes or less)!


    The Marin Builders Association in partnership with Marin Economic Forum recently launched the Customer Satisfaction Program by asking for contractors, architects and homeowners who have applied for a permit in San Rafael to complete a brief survey.?

    The City of San Rafael’s Customer Satisfaction Assessment Program will measure and review the customer experience in the City of San Rafael Planning and Building Departments. The year-long data driven program will conclude with a report that will include: data from customer and staff surveys, findings from focus groups and one-on-one meetings, and actionable recommendations on how to improve the overall customer experience.

    Please feel free to share the link with any colleagues or friends that have recently participated in the San Rafael permitting process.

    Rick Wells, Chief Executive Officer
    rick@marinbuilders.com, (415) 462-1220
    Rick Wells, Chief Executive Officer
    (415) 462-1220